Terms of Service

These terms apply to your use of this website and to services provided by Celik Executive Services, LLC, a CPUC-licensed Charter-Party Carrier (TCP 51563-A).

Requests, not bookings

Submitting the form is a request for service. A reservation exists only once we confirm it to you in writing by phone, text, or email.

Quotes

All service is pre-arranged. We provide a quote before your ride. Changes to route, time, or duration may change the price, and we will tell you before applying them.

Cancellations

Cancellations made at least 24 hours before the scheduled pickup are free. Cancellations made less than 24 hours before pickup are charged the minimum fare stated in your quote. No-shows, or passengers more than 30 minutes late without notice, are charged the full quoted fare.

Recording

For safety and security, our vehicle records audio and video inside and outside the vehicle. Recordings are used for safety, security, and dispute resolution and are not sold.

Calls to our business line are answered by a virtual assistant (an AI system) and may be recorded and transcribed so we can take your request; a summary is sent to our team.

Passenger conduct

Passengers must follow applicable laws and wear seat belts. We may refuse or end service for unsafe or unlawful conduct.

Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential losses, including missed flights or appointments caused by events outside our reasonable control such as traffic, weather, or road closures.

Contact

Questions about these terms: reservations@celikexecutive.com.